CANCELLATION POLICY

When booking an appointment at The Neon Lily Hair Lounge, a deposit of $25.00 of the service cost is required to secure your slot. This deposit is non-refundable in the event of a cancellation within 24 hours of the appointment time or in the case of a no-show. The deposit will be deducted from the total service cost upon completion of your appointment. This policy is in place to ensure that we can continue offering the best possible service and availability to all our clients.